Product Specialist

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
Job Description
What You’ll Be Doing

As a Product Specialist, you will identify and implement improvements that enhance client experience, gain operational efficiencies, and improve credit & fraud loss mitigation. You will be a key player in cross-functional project teams consisting of members from Strategy, Analytics, and Operations, supporting the planning, development, and implementation of strategic initiatives that will build the bank of the future
  • You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed
  • Problem Solving – You think in a structured way when solving problems and organizing work, and can analyze data/situations fully and accurately to guide or reach productive decisions.
  • Interpersonal Relations – You have excellent communication skills and are able to communicate and present complex ideas clearly and concisely using good examples or illustrations. You can use various techniques to convince others and build support for process improvement recommendations.
  • Task Achievement – You have knowledge and understanding of Strategy Development, Process Engineering, and Project Management tools, methodologies and principles. You can plan, prioritize, and organize work based on available resources/constraints.

Who You Are
  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
  • You embrace and champion change. You’ll continuously evolve your thinking and the way you work in order to deliver your best.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
What you need to know
  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Toronto-750 Law Ave. W., E4
Employment Type
Weekly Hours
Cross-Functional Teamwork, Fraud Risk Management, Operational Effectiveness, Risk Management, Risk Management Assessment, Strategic Initiatives

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