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Customer Service Coordinators

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Customer Service Coordinators

About Staffing’s recruitment specialists believe in a human-to-human approach in hiring. We read your resume, conduct person-to-person interviews, and make our matches to Customer Service jobs based on what will benefit both the employee and the employer. As Masters at Matching Culture®, we can connect you with an extensive network of reputable employers. We evaluate each employer’s expectations, opportunities, and qualification and skill requirements, as well as their corporate culture. We use this information to do our best to place you in a position that aligns with your goals, motivations, personality and values.

Job ID: 41396

Job Type: Temporary

Category: Administration

Location: Edmonton, Alberta

Our client specializing in transportation is looking for a few stellar Customer Service Coordinators to support their Edmonton locations.

Working alongside a great team, the ideal candidates will have friendly, positive demeanours and possess experience in fast-paced customer service environments. Applicants must communicate effectively while remaining calm in high pressure situations in order to succeed in this role.

Duties and Responsibilities:

The key job functions are:

  • Answering incoming calls in a timely manner
  • Communicating late bus information to the required parties
  • Liaising between customers, clients, and the public about schedules and updates
  • Tracking any incoming feedback from customers and clients accordingly
  • Collecting information as needed and forwarding to the appropriate manager / department
  • Supporting management in any areas needed
  • Other duties as required

Experience:

  • Previous experience in a customer service role is required
  • Previous experience in a relevant industry is considered an asset (transportation, dispatch, etc.)

Skills:

  • Excellent verbal and written communication
  • Amicable and customer focused
  • Ability to work independently as well as with a team
  • Tech savvy with great computer skills
  • Ability to work well under pressure / fast-paced work environments
  • Impeccable organization
  • Ability to multitask

Base Salary: 

  • $19.00 – 19.50 per hour

Work Hours:

  • 7:00am to 4:00pm
  • Monday to Friday

Remote Work:

  • This role is not remote.  You are required to be onsite.

Additional Notes:

  • This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
  • All applicants must be authorized to work in Canada to be considered for employment.

The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.

Equity. Diversity. Inclusion. At About Staffing EDI has always been a business priority and is continually upheld in our business practices. We accept applications from everyone, and pride ourselves on being an equal opportunity employer.

We are inclusive, we listen and treat others with respect and sincerity, no matter the visible or invisible differences. We are committed to fostering an environment where everyone is heard and valued. You Be You—we insist.

More on About Staffing®

Since 1996, About Staffing has been connecting exceptional candidates with Canada’s greatest employers from all industries and sectors. We take pride in making meaningful workplace connections and invite you to join the About Staffing community of professionals.

Frequently Asked Questions

What happens after I apply?

Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings. If you meet the employer’s requirements, a recruiter may be in touch to begin the recruitment process.

If you don’t hear from us, do not be alarmed. A recruiter will keep your resume on file for future opportunities. If and when a position vacancy becomes available and you meet the requirements, a recruiter will reach out to begin the recruitment process.

Please note we are only contacting applicants who meet the employer’s needs of the positions we are actively working on. We are constantly posting administrative related jobs so check back with us regularly.

Location
Edmonton AB CA
Company
About Staffing
Date Posted
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