Our well-established client in Toronto has partnered with Kelly Services to recruit for an Asset Reclamation Specialist to join their team. If you are looking to work for a company that will exceed your expectations and values employee relationships, please consider the following position details. This is a great opportunity gain valuable experience while working for a dynamic organization

The Asset Reclamation (AR) Specialist will locate and assist shareholders to convert unexchanged shares of previously acquired companies into new entitlements.


Responsibilities include but are not limited to:
* Engage shareholders to participate in our program to claim their unexchanged entitlement (shares and/or cash)
* Perform in-depth research to locate contact information for shareholders using online sources such as Google, phone directory sites, social media, etc.
* Understand the different requirements to submit a claim in good order
* Rectify deficiencies as they arise
* Document all information according to the call center's standard operating procedures, thus gathering and reporting intelligence as required
* Meet targets and deadlines based on each individual campaign
* Report any issues, concerns, or objections that materially affect a call campaign immediately to the call center support team
* Display initiative and provide recommendations to improve call center processes and procedures
* Perform administrative and ad hoc duties as required

The ideal candidate will have:


* Post-Secondary Education preferred
* Solid knowledge of Securities Transfer Association of Canada (STAC) protocol is highly desirable
* Experience in asset recovery, collections, call center, skip tracing and different forms of online research is an asset
* Knowledge or education in Corporate Actions is an asset
* Bilingual or Multilingual is an asset
* Strong influencing and closing skills by speaking articulately and professionally with excellent voice inflection
* Robust critical thinking, problem solving and conflict resolution skills
* Ability to comprehend key industry concepts and terms to effectively explain information
* Excellent interpersonal, written, and oral communication skills


Why Kelly®?
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.




Location
Toronto ON CA
Company
Kelly Services
Date Posted